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SAP C_C4HCX_2405 Exam Syllabus Topics:

Topic	Details
Topic 1	SAP Commerce Cloud: This section of the exam measures the skills of E-commerce Specialists and covers SAP's cloud-based commerce platform. It focuses on understanding how to build and manage digital storefronts and omnichannel experiences. One skill to be measured is designing effective e-commerce solutions for businesses.
Topic 2	SAP Customer Data Cloud: This section of the exam measures the skills of SAP Consultants and covers SAP's solution for managing customer data and consent. It emphasizes understanding data protection regulations and customer identity management. A skill to be measured is implementing secure customer data management practices.
Topic 3	The Intelligent Enterprise: This section of the exam measures the skills of SAP Consultants and their vision for the Intelligent Enterprise. It focuses on understanding how various SAP solutions work together to create an integrated, intelligent business ecosystem. One skill to be measured is aligning technology solutions with business strategies effectively.
Topic 4	SAP Integration Suite: This section of the exam measures the skills of SAP Integration Specialists and covers the SAP Integration Suite, which facilitates seamless integration between various systems and applications. It emphasizes understanding integration patterns and tools within the SAP ecosystem. A skill to be measured is implementing efficient integration solutions across platforms.

>> New C_C4HCX_2405 Exam Objectives <<

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SAP Certified Associate - Solution Architect - Customer Experience Sample Questions (Q11-Q16):

NEW QUESTION # 11
Which routing rules for tickets or cases are offered by SAP Service Cloud?
Note: There are 2 correct answers to this question.

A. To a team
B. To an outbound channel
C. To a queue
D. To an employee

Answer: A,D

NEW QUESTION # 12
You are executing the Recruit to Retire end-to-end process. Which activities do you need to perform in SAP SuccessFactors?
Note: There are 3 correct answers to this question.

A. Assign employees to project tasks
B. Measure onboardings
C. Reimburse expenses
D. Rank and select candidates
E. Process work and life events of employees

Answer: B,D,E

Explanation:
Step 1: SAP SuccessFactors in Recruit to Retire ProcessSAP SuccessFactors is a key component in the Recruit to Retire process, supporting various HR lifecycle activities.
* Rank and Select Candidates:
* SAP SuccessFactors Recruiting helps in evaluating and ranking candidates during the hiring process.
* Measure Onboardings:
* SAP SuccessFactors Onboarding tracks and evaluates the success of onboarding activities to ensure smooth transitions for new hires.
* Process Work and Life Events of Employees:
* SuccessFactors Employee Central allows for managing employee events such as promotions, transfers, and life changes like marriage or parental leave.
Step 2: Correct Activities
* SAP Help Portal:SAP SuccessFactors Documentation.
* SAP Learning Hub: Training materials on SAP SuccessFactors modules.
References

NEW QUESTION # 13
In which level of the SAP Business Technology Platform account do you manage your applications, services, and subscriptions?

A. Directory
B. Org member
C. Subaccount
D. Global account

Answer: C

Explanation:
Step 1: Management Levels in SAP BTPSAP BTP accounts are structured into global accounts, directories, and subaccounts to facilitate resource management.
* Subaccount:
* The subaccount is the level where you manage applications, services, and subscriptions. It is a tenant-specific environment for deploying and operating solutions.
Step 2: Correct Level for Managing Applications
* SAP Help Portal:BTP Account Model Documentation.
References

NEW QUESTION # 14
You want to create a solution that will provide a flexible mechanism for assessing fraud risk during order placement. The rules for the fraud check may change from time to time according to business needs.Which of the following is a Kyma runtime component you would use to implement this use case?

A. Serverless
B. Application connector
C. BAPI
D. Service catalog

Answer: A

NEW QUESTION # 15
You notice message processing has failed in your SAP Cloud Integration tenant, and the error text suggests the issue is related to inbound message payload.
What actions would you perform in the SAP Cloud Integration Operations view?

A. Choose the All Integration Flows - Retry Messages tile, find the failed message, and restart the message processing.
B. Choose the Connectivity Tests tile, go to the TLS tab, and send a test request to the targetsystem.
C. Choose the All Integrations Flows - Completed Messages tile, find the message in question , and inspect the log for errors.
D. Choose the Manage Integration Content tile, select the iFlow in question , set the log level to trace, and request that the consumer resend the message.

Answer: D

Explanation:
Step 1: Troubleshooting in SAP Cloud IntegrationWhen a message fails in the SAP Cloud Integration tenant, detailed diagnostics are necessary to identify and resolve issues.
* Manage Integration Content:
* Navigate to the "Manage Integration Content" tile to identify the specific iFlow causing the issue.
* Set Log Level to Trace:
* Adjusting the log level to trace provides detailed logs, allowing you to analyze the inbound payload and identify discrepancies or errors.
* Request Message Resend:
* Once the issue is identified and resolved, request the consumer to resend the message for successful processing.
Step 2: Correct Troubleshooting Actions
* SAP Help Portal:SAP Cloud Integration Troubleshooting Guide.
* SAP Training: OpenSAP training on "SAP Cloud Integration Operations." References

NEW QUESTION # 16
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